Excellus BC/BS, Rochester NY
“After multiple in-house efforts to control ever escalating spine costs, Excellus BC/BS engaged Spine Care Partners, LLC to implement their spine care pathway and platform in upstate NY. We have piloted this program in Patient Centered Medical Homes and our own version of Accountable Care Organizations across several communities. We are consistently seeing significant episode savings for back and neck conditions with excellent patient and provider satisfaction.
The spine program was relatively easy to implement with surprisingly rapid adoption among physical therapists and chiropractors. The pathway education programs have been well received and impactful. Additionally, most spine surgeons have been receptive to this initiative and not viewed it as a threat.
The success of the spine program has ignited interest among our employer customers as well as our ACO provider partners. I would not hesitate to recommend Spine Care Partners to assist payers or health systems that are interested in higher levels of patient and provider satisfaction, lower spine costs and a meaningful, long term solution to the current challenges of spine care.”
Martin R Lustick, MD SVP and Corporate Medical Director Excellus BC/BS
Lifetime Health Medical Group, Pittsford NY
“The spine program has improved access to care, enhanced the quality of evaluation and treatment, and markedly improved the patient care experience. At the same time, it's presence is reducing costs associated with high-priced specialty care and imaging while improving outcomes. It has made my work of caring for those with neck and back pain much simpler and more satisfying.”
Robert Cole, MD, Medical Director, LHMG
Beth Israel Deaconess-Plymouth, Plymouth MA
“Our Spine Program at Beth Israel Deaconess Hospital Plymouth, developed in collaboration with Spine Care Partners LLC, is without a doubt one of the best offerings we have brought to our community since the advent of health care reform. It is the quintessential triple aim service: higher quality care at less cost while eliminating unnecessary tests and procedures and ensuring high patient satisfaction. Not only do I go there for care myself, I have referred countless friends and family members to the program and have received nothing but glowing compliments in return. We are proud to offer this program to our public.”
Peter Holden President & CEO Beth Israel Deaconess Hospital –Plymouth
Mercy Hospital, Chicago IL
“After our first presentation by Spine Care Partners, I knew we had the right team to assist us with our spine and back care program. Tom Neuner and John Ventura are population health management visionaries. They have come up with an innovative program and hit the “Grand slam” for improving quality and access to care, lower cost and health improvement for our patients. The program consists of a seamless “turn-key” implementation methodology with well organized pre and post implementation support materials and consultation. Our experience with Spine Care Partners has been one of the easiest and most satisfying and productive experiences of any vendors or consultants. The Spine Care Partners program is a “winner” for our patients.”
Richard Cerceo former Executive VP/COO Mercy Hospital and Medical Center